Every call, text and web form answered within a minute, and booked on your calendar.
One HVAC company and one plumbing company per metro area.
Leads come in
Jobs go out
of callers to home services businesses speak with a person.
Across all tracked calls, including very short ones. For calls over 15 seconds it is 65%.
Invoca, Home Services Lead Conversion Benchmarks Report 2026lower odds of qualifying a lead when it is called after 30 minutes instead of 5.
B2B web leads, 2007 study of 15,000+ leads.
InsideSales.com and MIT Sloan (J. Oldroyd), Lead Response Management Study, 2007Both studies are linked. The lead-response study covers B2B web leads; the principle is the same for a homeowner comparing two plumbers.
You are under a sink, in an attic or on a roof, not sitting by a phone. That is not bad service. It is how the trade works.
The trouble is which calls get missed. They tend to be the best ones: nights, weekends and emergencies, when the homeowner simply calls the next name on the list and the company that answers wins the job.
The homeowner calls three companies and books the first one that picks up.
Every call that comes in during those hours goes to voicemail.
Someone calls back the next afternoon, after the homeowner has already booked.
Every service call that rings out is a job a competitor picks up instead. Pick your trade and see your number.
We assume 40%. Your number is probably different, so change it.
Missed calls per month, times your booking rate, times the value of a job (30-day month).
Missed calls that would have become a booked job.
Assumes ad calls are missed at the same rate as all your calls.
An estimate from the numbers you entered, not a measured result.
Every call, text and web form answered within a minute, day or night, and booked on your calendar, so no job goes to a competitor.
Book a call and we will walk you through exactly what is running today.
For operations that need more than a standard system
Talk to a live Nexova AI receptionist right in your browser. Ask about hours, book a visit, try to trip it up.
You are calling a fictional sample company. Ask about hours, pricing or emergencies, or try to book a visit.
2 free demos per visitor. Calls are capped at 90 seconds.
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Every call, text and web form answered within a minute, day or night, and booked on your calendar, so no job goes to a competitor.
Built for owner-operated HVAC and plumbing companies with about 3 to 25 trucks. Electricians welcome.
Book a call and we will walk you through exactly what is running today.
One HVAC company and one plumbing company per metro area.
We study how your business actually runs, find where time and money leak, and build software around your operations: apps, dashboards, automations and AI agents connected to the tools you already use.
For established service businesses whose operations do not fit an off-the-shelf system: several crews or locations, complex quoting, dispatch, inventory or reporting. Not limited to HVAC and plumbing.
Deep-dive discovery
A walkthrough of every workflow, from first call to paid invoice.
A written Blueprint
Where time and money leak, and a prioritized plan with the expected impact of each fix. Yours to keep either way.
A custom software build designed around your operations
The tool fits your business, not the other way around.
Integrations with your existing tools
Calendar, CRM, field service software and accounting, connected.
AI agents and automations where they save real time
Only where they earn their place.
Team training and handover documentation
Your team can run it without us.
A launch support period of 30 days after go-live
Someone to call when it is live.
An optional ongoing care plan
Monitoring, updates and improvements, if you want them.
We walk through how your business runs, from first call to paid invoice.
You get a written plan: where time and money leak and what to fix first. It is yours to keep.
We build in fixed-scope milestones. You approve each one before the next starts.
We launch it, train your team and stay on for 30 days.
We take on 1 to 2 custom builds per quarter.
Apply for a discovery callThe discovery call explains how the Blueprint works and what it costs.
Real projects, described as they happened.
Deployed an AI voice agent to answer patient calls and handle appointment requests, so calls are picked up during busy clinic hours.
Patients calling back later after no answer
Calls answered the moment they come in
Custom operations app for an HVAC business.
Run by the founder's family.
Kire Georgiev
Founder, Nexova AI
I came into this from a service truck, not a tech background.
My father runs Tehnoing, an HVAC company in North Macedonia. I grew up watching his team do work that earned repeat customers and word of mouth. For years the business stayed about the same size while demand grew. The work was never the problem. Leads slipped away before anyone got the chance to prove it: a call that rang out, a form answered the next afternoon.
Tehnoing is also where I built my first custom operations app. Read about it.
The best team in town still loses the job if they're the second one to call back.
That is what Nexova exists to fix.
Whoever responds to a new lead first usually wins the job. Research on web leads shows the odds of qualifying a lead fall sharply within minutes, and a homeowner with a broken furnace does not wait. The Never Miss a Job System exists to close that gap: every call, text and web form answered within a minute.
The Never Miss a Job System is built for owner-operated HVAC and plumbing companies with roughly 3 to 25 trucks, where the phone is the front door and the team is out on jobs. Electricians are welcome. If your operation is bigger or does not fit a standard system, the custom build is designed for that.
The system is a fixed, done-for-you setup for answering and booking. A custom build is designed around how your whole operation runs and starts with a written plan.
The Blueprint is a written plan of where your operation loses time and money, with a prioritized list of fixes and the expected impact of each. It is a paid engagement, credited toward the build if you go ahead, and it is yours to keep either way. The discovery call explains the details.
It depends on your call volume and setup, and the call is free.
One HVAC company and one plumbing company per metro area.
Running a bigger operation? Apply for a custom build.